Shipping Policy
At Joners Road Beauty, we strive to provide fast and reliable shipping to ensure you receive your products as quickly as possible. Please review our shipping policy for details on how we handle shipping for your orders.
1. Shipping Methods & Rates
We offer several shipping options to meet your needs:
- Standard Shipping: 5-7 business days (Flat rate of $5.99)
- Expedited Shipping: 2-3 business days (Flat rate of $14.99)
- Free Shipping: Orders over $50 qualify for free standard shipping within the United States.
Shipping rates are calculated at checkout based on your delivery address, weight of the items, and the shipping method you choose.
2. Processing Time
Orders are typically processed within 1-3 business days. Please note that during peak seasons or sales, processing times may be slightly longer. You will receive an email with a tracking number once your order has been shipped.
3. Shipping Restrictions
- We currently only ship within the United States.
- We do not ship to PO Boxes or international addresses at this time.
- Shipping fees are non-refundable.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track the status of your order on the shipping carrier’s website.
5. Delivery Issues
While we make every effort to ensure timely delivery, we are not responsible for delays caused by the shipping carrier, weather conditions, or other unforeseen circumstances. If your order is delayed, please contact the carrier directly for updates using the tracking number provided.
If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer service team at support@jonersroadbeauty.com or call +1 (217) 643-9270, and we will assist you in resolving the issue.
6. Shipping to Multiple Addresses
If you would like to ship to multiple addresses, you will need to place separate orders for each shipping address.
7. Customer Responsibility
Please ensure that your shipping address is correct before finalizing your order. We are not responsible for incorrect or incomplete addresses, and additional shipping fees may apply to resend orders with delivery issues caused by address mistakes.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, feel free to contact us:
Email: support@jonersroadbeauty.com
Phone: +1 (217) 643-9270
We appreciate your business and are here to ensure that you have a smooth and enjoyable shopping experience with us!